When the going gets tough...

Hey everyone.

Do you ever have a bad day where you feel like nothings going right and there is no way it is going to get better?  Well I can say I had one of those days today.  So please excuse me while I vent a little.

I never really noticed how rude people are until I started in the sales industry.  Now I know people don't like sales people to call because it usually seems to be a disruption to their day.  I actually had someone tell me today that my call was disruptive.  Now I know that this person is not mad at me, or the company I called from because they order on occasion.  However, it is hard for me to just laugh things off or let them roll off my back.  While I am trying to learn not to take things personally, I am slowly starting to realize this is a harder task than I thought.  I am finding this to be a challenge because quite frankly... I have thin skin.  Yes you yelling at me on the phone hurts my feelings, yes you hanging up on me makes me feel like I'm not good at my job and yes you becoming frustrated with me makes me want to pull my hair out.  Please know, I am only doing my job like you are doing yours.  I promise there are a few things I would rather be doing than talking to you.  Please try and make our conversation as comfortable and painless as possible.

Most of you know I try to think of others and be as good to them as possible.  I try to do whatever I can to make someones day a little brighter.  Usually I try and tell myselfmto make someone new smile today.  (Many of you may not know this is a goal I have everyday)  If I can make one persons day a little brighter I feel 100% successful for that day.  With these rude gate keepers I am realizing the person who's day I need to make is my own.

With only 11 days on the phone I am coming to find out I don't know nearly as much as I thought and I have a lot left to learn.  My new goal is to try and learn from every call I make.  What phrases work and what phrases don't work.  When is the best time to call and who do I need to talk to.  I'm hoping that if I can accomplish this I will be able to have a better day at work and then concentrate on the happiness of the people I call.

I appreciate you allowing me to vent to you.  Usually my posts are upbeat and fun.  However, tonight I just wanted to talk to all of you... my friends! :)

I hope that you have had a good start to your week.  As I remember the importance to keep my head up I ask you to do the same this week.  Together lets try and look at things with a different attitude.  Lets work hard and learn from our mistakes.  I hope you have a fantastic night.  Be Fierce, Be Fabulous, Be You  and remember, nice girls always finish first.

Thanks for reading,


Anonymous said...

missing the blogs.. :)

Anonymous said...

Hope to get to read a new post sometime soon!